Q1: How long does it take for me to get back my cash after redeeming my units in the fund under Tiger Vault?
A1: It will take T+1. The time required here is for reference only.
Q2: What currencies is Tiger Vault available in?
A2: Tiger Vault is available in USD and SGD. SGD does not support Auto-Sweep function at the moment.
Q3: What funds are available in Tiger Vault?
A3: You can check the latest fund list on Tiger Vault's main page.
Q4: Can I withdraw my cash if my Auto-Sweep is turned on?
A4: Yes, and if you perform any manual redemption of your Tiger Vault, Auto-sweep feature will be suspended for 3 business days to provide sufficient time for cash withdrawal.
Q5: Will I incur any margin interest when using Tiger Vault as purchasing power?
A5: No margin interest will be charged when using Tiger Vault positions as purchasing power to invest in stocks, funds or futures. However, when an exercise of a client's option occurs, if the amount of available cash funds in the client's Tiger account is insufficient, the operation of exercising the option through financing may trigger a margin interest charge.
Q6:Are there positions in Tiger Vault that can be used for systematically forced liquidation?
A6:Yes. When the insufficient margin in your securities account triggers system leveling, the system will automatically close the positions in your securities account to increase the account margin first, and if the margin is still insufficient, it will close your Tiger Vault positions. To avoid this, please be careful to maintain a sufficient margin in your account.
Q7: Can I withdraw cash from my account if all my cash is in Tiger Vault?
A7: You will need to first redeem your holdings under Tiger Vault in your portfolio. Once the order is settled and cash is returned to your account, you can then withdraw the cash from your account as per usual.
Q8: How about futures?
Q8: Tiger Vault as purchasing power temporarily does not support the investment of futures.
Q9: Can the funds in Tiger Vault be withdrawn?
A9: You will have to manually redeem your holdings in Tiger Vault, then withdraw the funds from your Tiger Brokers Account. Kindly note that holdings have to be settled in order to be redeemed or withdrawn. The system will then suspend the automatic subscription of Tiger Vault for 3 trading days so that you can withdraw funds from your account during this period.
Q10: In which scenario, interest will be charged even if there is still Tiger Vault in Tiger Account?
A10: The settlement period of Tiger Vault is T+1, and immediate settlement is not supported. If you have plans to trade options and CN stock, please redeem your Tiger Vault before the Trading Day's 11:00 a.m (SGT). For example: If you want to invest in US options tonight, please redeem Tiger Vault before 11:00 a.m SGT on the same day. The cash from redemption will be used for the future settlement of your U.S options. Otherwise, 1 day of interest may be charged.
Q11: In what situation will automatic redemption be initiated?
A11: The automatic redemption can be triggered when the following requirement(s) have not been satisfied.
Available cash requirement
Settlement requirement of the other products
When the current asset cannot meet above the requirement(s), automatic redemption will be initiated to redeem partial, or all of Tiger Vault.
Q12: Auto Sweep's execution time
A12: The time of auto-redemption and auto-subscription vary based on Fund Currency.
USD Tiger Vault
Around 10:30 (Local Time)
SGD Tiger Vault
About 23:30 (Local Time)
Around 8:30 (Local Time)
*If there are any pending subscription orders of the same currency's Tiger Vault before automatic redemption, the system will cancel the existing subscription orders, and re-submit automatic subscription or redemption orders (if any) based on the asset situation after order cancellation.
Q13: After the Auto-Sweep of the Tiger Vault USD MMF is activated, will the Auto-redeem of the Tiger Vault USD MMF be triggered when only Hong Kong dollars generate liabilities?
A13: No, if there are HKD arrears, the system will only Auto-redeem the HKD MMF in Tiger Vault to repay the HKD arrears. If there is no HKD MMF position in the account, the Auto-redeem will not be triggered, nor will the Auto-redeem of USD MMF position be triggered.